Terms of service

Terms of service

Last updated: 27 September 2026

MnemoNotes is built and run by an independent developer, not a company. “We” and “us” below mean that developer. Questions go to .

Agreeing to these terms

By continuing on the sign-in screen you agree to these terms and confirm that you have read the privacy policy. If you do not agree, do not use MnemoNotes. You must be 16 or older to use it.

The service

MnemoNotes lets you write notes, find them back and share them with contacts you choose. It is free and in early development: features may change or be removed, and the service may be unavailable at times.

Your account and your keys

You sign in with Google. Your notes are encrypted on your device with keys only you hold, unlocked by a passkey, a passphrase or your recovery key. We cannot see or reset any of these. If you lose all of them, your notes cannot be recovered by anyone, including us. Keep your recovery key somewhere safe, and export your notes if you cannot afford to lose them.

Your content

Your notes are yours. We claim no rights to them, and because they are encrypted we cannot read them. You allow us to store, copy and transmit your encrypted data as far as needed to run the service, such as syncing it to your devices and delivering it to the contacts you share with. You are responsible for what you write and what you share, and for having the right to share it.

Acceptable use

Do not use MnemoNotes to:

• break the law or infringe the rights of others;
• harass, threaten or deceive the people you share with;
• attack, overload, probe or work around the limits or security of the service;
• access accounts or data that are not yours.

Reporting illegal content

If you believe something stored or shared with MnemoNotes is illegal, report it to . Explain what it is and why you think it is illegal, and tell us how to find it, such as the display name of the account and how you came across it. Include your name and email address, unless the report is about child sexual abuse. We handle reports carefully and without undue delay, and tell you what we decided.

Because notes are end-to-end encrypted, we cannot read or search them and do not monitor them. We act on reports and on what we can see ourselves, such as abusive traffic. What we can do is suspend or close the account involved. A person, not an automated system, makes that decision. If we do, we tell the account holder why and which rule or law it concerns, unless the law forbids that. They can reply to to contest it, or go to court.

is also our point of contact for users and for the authorities of EU member states, the European Commission and the European Board for Digital Services. You can write to us in English or Dutch.

Ending your use

You can stop using MnemoNotes at any time and permanently delete your account and its data yourself in the app's settings, as described in the privacy policy. Deletion cannot be undone, and notes you shared are deleted for everyone they were shared with, so export anything you want to keep first. We may suspend or close accounts that break these terms. We may also close accounts that nobody has signed in to for two years, together with their data. If we stop running the service, we aim to give reasonable notice so you can export your notes first.

No warranty

MnemoNotes is provided as is and as available, without any warranty, express or implied, including that it is fit for a particular purpose. We aim to keep it secure and reliable, but do not promise that it will be free of errors or security flaws, always available, or that data will never be lost.

Liability

MnemoNotes is free. To the extent the law allows, we are not liable for any damage that results from using it or from being unable to use it, including loss or corruption of notes or other data, and indirect or consequential damage. Our total liability to you is limited to €0.

Nothing in these terms limits liability that cannot be limited by law, such as for damage caused on purpose or through gross negligence, or takes away rights you have as a consumer.

Claims by others

To the extent the law allows, you compensate us for claims by others, and the reasonable costs of dealing with them, as far as they are caused by what you store or share with MnemoNotes or by you breaking these terms.

Law and disputes

Dutch law applies to these terms, and disputes go to the competent court in the Netherlands. If you live in another country, you keep the protection of its mandatory consumer law and the right to go to court there.

If part of these terms is invalid

If a court finds part of these terms invalid or unenforceable, that part applies as far as the law allows and the rest of these terms still applies.

Changes

When these terms change, the date at the top changes with it. We aim to tell you in the app before a change that matters takes effect. If you do not agree, you can export your notes and delete your account before then. If you keep using MnemoNotes after a change, the new terms apply.